1 hour ticket response
We are committed to providing a rapid and accurate reply to each trouble ticket sent by a user. Our proficient help desk team representatives will examine your inquiry and will think of the most efficient solution. We offer a 1–hour response time guarantee for all trouble tickets. In reality, our average trouble ticket response time has proved to be twenty minutes.
A First–Rate Technical Support Service
We’ve got a team of web hosting support experts who are ready to reply to all your questions whenever you require help. Most of our customer service technicians have lots of years of experience in the cloud website hosting sphere, which means that you can always count on fast and exhaustive answers to your concerns.
An Easy–to–Navigate Help Section
In the Web Control Panel you will find an easy–to–navigate Help Center section where you can get quick suggestions on how to use our services. You can find the answers to your inquiries in the F.A.Q. repository, see more tips in the web hosting account administration articles or watch the how–to video tutorials.