1 hour ticket response
We are committed to offering a fast and proper answer to each helpdesk ticket sent by a user. Our capable support engineers will review your request and will think of the best option. We offer a 1–hour response time guarantee for all client support tickets. In fact, the average support ticket response time has proven to be twenty minutes.
An Easy–to–Navigate Help Center Section
To help you get a quick hint on how you can use a particular feature, we have implemented a really user–friendly Help Center section in our Online Control Panel. You can search through a vast selection of web hosting account administration articles and website management articles, take a gaze at our F.A.Q. archive or check out our how–to video tutorials.