Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying superior quality support promptly is our main priority, so we back up each shared website hosting plan with a one hour ticket solution guarantee. When you submit a ticket or post a message, our customer customer assistance team will do their best to present the most satisfactory solution to your problem and to supply you with help promptly.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily write to us 24x7x365 with any concern you may have connected to our products. We now have professionals available continually to provide assistance at any time necessary. You may use the ticket system or post a message any time, or you can grab the phone or use the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel supplies a detailed know–how base that’s built–into all areas. In each area, you will find a Help press button that will load for you a list of step–by–step guides on how to take advantage of a certain option or perform a selected action. Additionally, we have prepared educational videos to make sure you get a better idea of the Control Panel’s interface.