Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center integrated into your Web Control Panel offers a selection of help articles and commonly asked questions. Aimed toward fixing any common issue that you may possibly chance upon, they are contributed by our support team of capable techs.

  • Top quality support service

  • Educational Videos

  • For those of you who would rather learn how to sort out a regularly experienced problem by watching a tutorial video clip, we’ve added a compilation of video tutorials to our Web Control Panel. All the how–to videos are short and easy to grasp. They offer you visual demonstrations of various web site management procedures.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 help desk service with a one–hour response guarantee. A team of knowledgeable techs will be online for you to reply to all the queries that you might possibly have. During off–peak times, a reply will be provided in even less than twenty minutes.