Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance crew is qualified to fairly quickly address all our Linux cloud website hosting clients’ inquiries and advice demands. Through our ticket system, it’s possible to fill in your request and a support team representative will most likely return to you within maximum 60 minutes. Realistically, practice has confirmed that the ordinary reply time period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is delivered by a group of qualified consultants which are ready to respond to your questions promptly. You’re able to make contact with the support crew by starting a support ticket from your Website Control Panel or by posting us an email. On working days, you may also call us on the telephone or use the live chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need help while working on your sites within the Control Panel, it is possible to always just click the Help button and see your issue in the listing of articles or blog posts that will appear. We have as well turned the vast majority of content articles into video lessons. The catalogue of videos will load if you select the Videos option located in the top right angle.