Despite the fact that this isn't the keyaspect to help you identify a reliable cloud website hosting provider from a bad one and a reseller from an actual provider, being able to call and talk with a live person is an indicator that you aren't dealing with a one-person company and that you'll be able to get in touch with somebody whenever you need assistance. The telephone support for hosting services may range from common to expert, which means that the issues that can be resolved through a call vary depending on the specific provider. Generally, these matters are simpler and feature billing or first level tech issues since more difficult tasks often require a support ticket where both you and the sysadmins can track what is going on with a given issue. Still, being able to phone call your service provider will save you a lot of time and efforts for the countless small things which may eventually show up at the time you manage your hosting account.

Phone Support in Cloud Website Hosting

All of our cloud website hosting packages offer telephone support fourteen hrs per day even on public holidays, therefore if you do not have an account yet, you'll be able to phone us and find out more about our services or if we will meet the system requirements for your websites. For your benefit, we have local telephone lines in the United States of America, the United Kingdom and Australia, so you'll be able to call the telephone number which is nearer to you. If you're a current customer, we can help you timely with all of the general and billing matters and with multiple tech matters in order to save you time and efforts - we acknowledge the fact that often it is easier to speak with a live person and get things done without delay. Certainly, some situations simply cannot be managed over the phone, so in such a case you have the option to take advantage of our ticketing system.

Phone Support in Semi-dedicated Hosting

When you want more information regarding the Linux semi-dedicated hosting that we supply, you have the option to call some of the three support phone lines we have across the globe - in the United States, the United Kingdom and Australia. In this way, you'll be able to check ahead of time if our solutions will be appropriate for your sites. In case you are already our client and you have a semi-dedicated account, you have the option to reach us on the phone for fourteen hours a day about any kind of billing or basic issues. For entirely technical issues you are able to take advantage of our ticketing system to get in touch with our tech support because someproblems just require longer time to be resolved, still we can assist you over the phone with many minor technical issues as well, saving you the time and efforts.