Installation and Troubleshooting
Discover more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
One of the usual reasons to get a server of your own is that you will have full control over the software environment and you could install anything you need. This will allow you to run programs that require certain software to be present on the hosting server, which isn't possible with a shared web hosting server where you'll be able to install software just in the account, but not on a root level. In case you aren't very acquainted with such matters, however, you could face problems due to the fact that managing a hosting server of your own is different from managing a regular shared hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, so our administrators will be able to deal with different tasks which should be done or can resolve a variety of issues that you may experience.
Installation and Troubleshooting in VPS Hosting
You can add the upgrade with several clicks whenever you require it and irrespective of the virtual private servers
package deal that you have chosen. This may be done either during the order process in case you think that you'll need assistance from the very beginning or later from the VPS billing Control Panel if you have problems with any application on the hosting server. Our qualified administrators can easily install or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade provides one hour of custom work and you can use it at any time. The vast majority of tasks take less than that, thus the remaining time shall be available for the future and you will be able to see it within the billing Control Panel all the time. You can use the upgrade as a standalone service or on top of the thirty minutes of custom work which are an element of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Web Hosting
The upgrade is available with all our dedicated web hosting
and as long as you add it, our skilled admins can aid you with anything on your machine. This includes setting up any third-party software which you may want to use on the web server and troubleshooting any script that performs inadequately or doesn't run at all. Our upgrade features 1 hour of work and if a specific task is not very time-consuming, we'll add the remaining time to your account. You shall be able to discover how many minutes are left inside your billing Control Panel and use them when you need assistance again. The Installation & Troubleshooting upgrade could be purchased at any time, so if you require something to be installed in the very beginning, you could add it to your order during the sign up process, while if you need support later on, you could add it from the hosting server billing area. 30 minutes of custom work are supplied with our Managed Services pack too, but if you need more work to be done on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps shall be installed and set up in the best feasible way.