Lots of persons who start using their first hosting account, or change companies, normally have inquiries concerning how certain operations are carried out or have problems setting up various things like e-mails, site settings, and so on. For this reason, a lot of hosting companies have prepared documentation with common questions and problems so as to help their customers obtain information swiftly and easily. As a result, the technical support engineers can spend more time on real issues that certain customers may be experiencing, as the solution for the minor things will be available on the web and clients can easily cope with them without getting in touch with the help desk support staff. Having elaborate documentation is essential, particularly for new users without any practical experience at all, because the web hosting service involves a huge amount of features and lots of people can become perplexed about what to do. A good knowledge base can both help you complete the procedures that you need and find out how the web hosting service functions as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you order a cloud website hosting plan through our company, you’ll acquire access to our in-depth online help documentation where you will find information about pretty much everything associated with our web hosting plans. The topics cover anything from how to set up an e-mail address on your mobile phone, to how to do various things using an .htaccess config file. The articles are written in an easy-to-comprehend manner and feature comprehensive guides on how to execute a given operation in your Hepsia Control Panel. You can also find information that is not directly related to Hepsia, for example one that concerns online applications on your desktop computer. The full archive of articles will be available in the Help section of the Control Panel, but those that are related to a given section can be accessed on the spot. Given the fact that we’ve encompassed as many topics as possible, you will be able to get to know more or less everything connected with your account.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers include an extensive online article library where you can find any information that you might need about our web hosting services or about the Hepsia hosting Control Panel that we’re using. We’ve created it based on the feedback that we’ve received from our customers through the years and, as a result, our articles encompass particular problems that you might stumble upon and offer the most efficient way to repair them, for example getting a 500 Internal Server Error message or not being able to send emails from your desktop PC even though you have the correct SMTP server settings. The articles are available in every section of the Control Panel and you can examine them whenever you like. They can help you boost your knowledge not only about our services, but also about the hosting service in general, as they contain comprehensive guides and general information such as what cron jobs or file permissions are.