The term email forwarding describes a message being forwarded from a recipient address towards a third-party address which is not listed as a receiver. For instance, a customer sends out an email from their private mail box to support@domain.com and as far as they are involved, it is the only recipient. If there's an active forwarding, the e-mail might be forwarded to owner@domain.com, for instance, even though the customer never intended the message to be sent there and may not be aware about the presence of this mail box. There are different purposes for working with such forwarding. For example, if you have many e-mail addresses it is easy to forward them all to a sole email address, which can make monitoring email messages easier and will allow you to get e-mails and respond quickly. The feature may also be used in case a number of individuals should receive a copy of an electronic message sent to a general email address.
