Although this is not the most importantfactor for you to recognize a reliable cloud website hosting supplier from a bad one or a reseller from an actual supplier, the option to call and talk to a live person is an indicator that you aren't dealing with a one-person company and that you will be able to reach someone when you need support. The telephone support for website hosting services may range from general to professional, therefore the issues which can be resolved through a call differ based on the specific service provider. Usually, these issues are more basic and include billing or 1st level technical issues as more difficult tasks often need a support ticket where both you and the administrators can track what's going on with a particular situation. Nevertheless, the option to phone call your supplier can save you lots of time and efforts for the countless small issues which will eventually show up when you manage your web hosting account.

Phone Support in Cloud Website Hosting

All of our cloud website hosting packages offer telephone support fourteen hours per day even on official holidays, so that if you don't have an account yet, you can call us and find out more about our solutions or if we'll meet the system requirements for your web sites. For your benefit, we have local phone lines in the United States of America, the United Kingdom and Australia, so you can contact the phone number which is closer to you. If you are a current customer, we will assist you timely with all of the general and billing issues as well as with multiple tech issues in order to save you time and efforts - we are aware of the fact that sometimes it is much easier speak with a live person and get things done without delay. Certainly, some issues simply cannot be taken care of on the telephone, so in such a case you are able to employ our ticketing system.

Phone Support in Semi-dedicated Servers

We provide live telephone support 14 hours per day as a part of the support services for every single semi-dedicated server plan that we supply. Since some issues are more complex and time-consuming, you may need to open a support ticket in case you experience such an issue, but for all the billing, general or minor technical issues you can always phone us and we'll assist you without delay in order to save you the time you will need to spend on opening a ticket. Even if you don't have an account yet, you're able to find out whether you can host your websites on our leading-edge cloud platform or you'll be able to receive any other general info about our semi-dedicated services. We have local numbers in the United States, the UK and Australia as well as an international number, therefore you'll be able to call the one that is closer to where you live.