Irrespective of the fact that the hosting service supplied by the different companies is almost the same, every provider has got a personalized platform with its own modifications and different ways to execute given procedures. In such a situation, an info-laden knowledge base would be astonishingly useful both for persons with no experience and for technically proficient individuals who will ultimately find out how particular procedures are accomplished, but will lose time meanwhile. The objective of such a knowledge base is to make the service fast and easy to use, saving users a lot of time and energy. The outcome is gladder customers, since they can swiftly find the info they are searching for, and a lot less work for the support engineers, because usually the majority of the queries and difficulties that customers have got are already outlined in the knowledge base. In case the articles are well-written and encompass more things, you’ll be able to discover more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting packages include an elaborate knowledge base where you can find info about all the obstacles that you might possibly bump into and their solutions. You can discover how to create and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your email client are accurate, but nonetheless you’re unable to send email messages, for instance. We’ve tried our utmost best to be as thorough as possible and to encompass all possible options in order to save you time and effort and to provide you with different solutions for every problem. The knowledge base comprises educative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in each Control Panel section, whereas if you wish to browse the entire list of articles, you should go to the Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated service come with exhaustive technical documentation where you will see info about all the functions that our created-developed Hepsia hosting Control Panel comes with, together with solutions to various questions and complications that you could stumble upon. All configuration manuals include step-by-step instructions, which means that you will not need to worry about overlooking something in case you are aiming to export a MySQL database, for example. The troubleshooting articles cover a variety of different conceivable causes of certain issues and the solution for each one of them, so if you aren’t able to send email messages although you have the right settings, for instance, you can quickly find out what the reason could be and correct the issue with two or three clicks of the mouse in your email client. As the Hepsia Control Panel offers quite a lot of features, you’ll be able to find relevant articles in every section. In case you prefer to browse all help articles, click on the Help link, which is located in the top right-hand corner of the window.